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Life and Culture

Life and Culture

When she was barely 20 years old, Yohana Sosa decided to open her own business, knowing that things won’t be easy. Her talent for enterprising is mixed with a sense of responsibility which all of us must have, when it comes to caring for the environment. This is how she created D’Alexis Cartonera, a micro business that recycles cartons and turns them into custom-made packaging material. Today, almost a decade later, Yohana is a pacesetter in her community as her business keeps growing with the support of BBVA Microfinance Foundation, and with it, a greater awareness on how important it is to preserve natural resources.

BBVA USA today announced the formation of its second Business Resource Group (BRG), this one in support of employees who identify as part of the lesbian, gay, bisexual, transgender, queer (LGBTQ) and supporting community. The announcement was made during the bank’s first LGBTQ Perspectives internal panel discussion, held virtually and including more than 300 bank employees.

The world of work and professional environments are in the midst of a full blown transformation process, especially in the wake of the COVID-19 lockdown. According to Ophelie Richard, BBVA global head of Talent Acquisition, "the value of assigning workstations to specific individuals based on their hierarchy within the organization has been completely redefined." And this, in her opinion, "opens up great opportunities, from hiring employees regardless of their geographic location to workstation virtualization.”

As part of its collaborative framework with Turkey's Notary Association, Garanti BBVA has created the Safe Selling System for the buying and selling of second-hand vehicles. Thanks to this new system, Garanti BBVA customers will no longer need to bring the cash amount of the purchase with them and they will be able to complete the deal online or using their smartphone in a process that is simple, fast, and safe.

Much is said about financial inclusion's impact in people’s sustainable development: access to financial services is the gateway to an improved well-being and a necessary condition to guarantee equal opportunities, in addition to promoting growth. Institutions like the BBVA Microfinance Foundation facilitate this inclusion, something which, beyond its tangible value, empowers people to gradually enhance their financial management skills and, overtime, gain access to products and services from the formal banking system.

The bank launches a global program in order to contribute to its employees’ professional development, to promote the acquisition of new skills, and widen the network of contacts within the company. The initiative empowers mentors and mentees from across the Group’s footprint to connect, transforming the process into one that puts the employee in control of his or her own development.

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The coronavirus crisis has proven to be a catalyst for workplace flexibility. Companies around the world urgently accelerated their digitization processes in order to first cope with the lockdown measures established in the early days of the pandemic, and going forward to design a new approach to the world of work. If technology served as the primary ally during the initial phase of this transformation, work-life balance is now positioned as the most significant challenge to overcome. BBVA is already preparing for this new reality, evolving its flexible work model, which it implemented two years ago, to cater to the new reality. The bank is responding to important challenges like the use of physical space, goal setting, the new profile of leadership, and employee empowerment and engagement.