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Institutional communication

06 Sep 2018

BBVA is a customer-centric global financial services group founded in 1857. Its purpose is to bring the age of opportunity to everyone. This motto reflects the bank’s role as enabler, offering its customers the best banking solutions, helping them make the best financial decisions and making a true difference in their lives. We live in the era of opportunities, where technology offers universal access to education and offers many more people than ever before the possibility of embarking on projects and chasing their dreams. BBVA helps people make their dreams come true.

27 Jul 2018

Türkiye Garanti Bankası A.Ş. announced its financial statements for the first half to June 30, 2018. On a consolidated financial basis, in the first six months of 2018, Garanti had assets of TL384.878 billion, while its contribution to the economy through cash and non-cash loans increased to TL319.244 billion. The Bank’s ROAE (Return on Average Equity) was 18.1 percent and ROAA (Return on Average Assets) 2.1 percent.

17 Jul 2018

19 Feb 2018

19 Dec 2017

Christmas and New Year’s are coming and with them, new resolutions and new dreams.  BBVA wants to celebrate these holidays by recalling that opportunities are within everyone’s reach, in line with the company’s corporate purpose: “To bring the age of opportunity to everyone. “

12 Dec 2017

BBVA Francés is fully immersed in its transformation to digital banking. This year, the bank moved into a modern tower in Buenos Aires, where it is growing as a company, both culturally and in terms of teamwork. Customer experience is setting the pace of change towards a mobile future. For CEO Martín Zarich, the customer experience sets the pace towards a changeable future. In his opinion: “the moment is now, not in five years’ time”.

11 Dec 2017

In April 2010, when smartphone penetration was still very low in Argentina, BBVA Francés launched an innovative communication channel to be closer to its customers. FrancésGo was the first mobile channel in the financial sector. It allowed customers to obtain information about BBVA Francés card promotions by text message (SMS that all types of devices could receive), segmented by area, type and brand. At the time, customers had to send the word “GO” to a four-digit number. And that’s how it all started.

04 Dec 2017

BBVA has appointed María Abascal as Global Director of Institutional Relations. Abascal brings to the post more than 15 years of experience in the analysis of economic, financial, regulatory and institutional affairs in the public and private sector. Prior to her new appointment, since June 2010 she had been BBVA Research’s Chief Economist for Regulation and Public Policies.

17 Nov 2017

The Bilbao headquarters of BBVA was one of the stops on a tour of Spain by future U.S. leaders. BBVA is the only Spanish financial institution involved in the “U.S. Young Leaders” program, which was launched in 2000 by Fundación Consejo España-Estados Unidos and the US-Spain Council.

27 Oct 2017

  • Operating income: Recurring revenues continued their upward trend, growing 4.2% between January and September. This, together with cost containment efforts (expenses dropped 1.7% in the year to September), drove operating income to a record €9.52 billion
  • Risks: The NPL ratio continued to improve, reaching 4.5% in September (vs. 4.8% in June), the lowest level in the past five years. Coverage increased to 72%
  • Capital: The fully-loaded CET1 ratio rose to 11.2% in September, reflecting a capital generation of 30 basis points in the first nine months of the year
  • Transformation: The digital customer base grew 24% y-o-y to 21.1 million in September. Of these, the number of customers banking with their smartphones surged 43% to 15.8 million

25 Oct 2017

BBVA Group Executive Chairman Francisco González, and the Chairman of the CAF -Latin American Development Bank-, Luis Carranza, signed a memorandum of understanding (MOU) that strengthens their ties in Latin America and formalizes the existing institutional relationship the two organizations have shared for many years.

29 Sep 2017

BBVA Group Executive Chairman Francisco González sent a message of solidarity to Mexico on behalf of the Group after the recent earthquakes. “Mexico’s response in the wake of these natural disasters should be an inspiration to all, it has been exemplary,” said Francisco González during his visit to Mexico City, where he paid tribute to the country’s strength and reaffirmed BBVA’s commitment to Mexico, especially at times like this.

18 Jul 2017

04 Jul 2017

23 Jun 2017

20 Jun 2017

02 Jun 2017

BBVA has made design a strategic function within the organization. Digital banking and the development of latest-generation digital products and services  have made financial services evolve towards a new model – one that is closer, more humane and focused on the customer.

27 Apr 2017

Türkiye Garanti Bankası A.Ş., announced its financial statements dated March 31, 2017. Based on the consolidated financials, in the first three months of 2017, the Bank posted a consolidated net income of TL 1.54 billion. While Garanti’s asset size reached TL 328.69 billion, its contribution to the Turkish economy through cash and non-cash lending exceeded TL 269.26 billion. The Bank’s ROAE (Return on Average Equity) improved to 18.9% and ROAA (Return on Average Assets) to 2.1%.

29 Mar 2017

BBVA has created the global position of Head of Data at the highest level of the organization to promote the strategic use of data in all the areas and businesses of the Group. David Puente will take on the new role, reporting directly to BBVA CEO Carlos Torres Vila.

28 Mar 2017

17 Mar 2017

01 Feb 2017

BBVA presented its 2016 accounts today. In the words of Global Executive Chairman Francisco González, “Our profit has grown dramatically thanks to the Group’s geographic diversification and business model.”

05 Jan 2017

07 Oct 2016

18% of consumers are unable to rate the social commitment of companies due to a lack of awareness of the policies and actions that they develop. However, when asked to rate companies based on their performance other fields (products/services, leadership, innovation, etc), this percentage drops by 50%. This is one of the key takeaways of the 2016 CSR RepTrak® 100 report, recently released by consulting firm Reputation Institute within the framework of a webinar, in which BBVA also participated.

22 Sep 2016

03 Aug 2016

29 Jul 2016

Between April and June the BBVA Group posted the highest quarterly profit of the last 12 months, with €1.12 billion, up 58.4% from the previous quarter. Net attributable profit for the first half of the year stood at €1.83 billion, down 33.6% from the same period in 2015, due to the impact of exchange rates and the lack of corporate operations. Stripping out these two factors, profit grew 5.8% y-o-y

22 Jul 2016

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In  El Catalejo, Maite Balbín, Head of Financial Communication and External Reporting at BBVA, explains how the crisis has increased demand for information from different bank stakeholder groups. She stresses BBVA’s efforts in this regard, which have culminated in the publication of the BBVA in 2015 Report, including both financial and non-financial information.

07 Jul 2016

29 Feb 2016

It is common knowledge that markets dislike uncertainty. Investor doubts tend to translate into massive sales and sharp drops in capital markets, but presenting a believable message that gives an outlook of growth, or at least stability, can lead to significant gains.

Three Oxford University professors researched the impact of Chief Executive Officers (CEOs) presenting a new strategy on companies’ stock market value. They concluded that most of these statements had a significant impact on stock prices. The effect is even greater for recently appointed CEOs, and even more so if the new CEOs come from outside firms.

03 Feb 2016

The BBVA Group’s net profit in 2015 came to €2.64 billion, slightly more than the previous year (up 0.9%). Without currency effects net attributable profit was up 4.4%. Excluding corporate operations in 2015, net income from ongoing operations was €3.75 billion, up 43.3% over 2014.

  • Record income: Gross income for the full year and for the fourth quarter reached a new record: €23.68 billion (up 10.9% y-o-y) and €6.15 billion (up 6.6% on the same period last year), respectively
  • Risks: BBVA Group’s NPL ratio improved to 5.4% at year-end vs. 5.8% in 2014, with coverage ratio of 74%
  • Capital: BBVA’s CET1 ratio fully-loaded was 10.3% at the end of 2015 following a solid evolution in the last quarter. It rose 57 basis points from October to December
  • Transformation: Digital banking is making further gains in terms of customer satisfaction and digital sales. At the end of the year 19.2% of new consumer credits in Spain were sold through digital channels. In Mexico this figure was 29.6%

15 Jan 2016

What happens if a German citizen wants to take out a mortgage from an Italian bank that does not operate in his country? What barriers will he face beyond the language? This is what is intended to be found out by the European Commission, which has presented the much-awaited Green Paper on Retail Financial Services.

01 Dec 2015

17 Nov 2015

16 Nov 2015

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For the first time, the King and Queen of Spain visited Ciudad BBVA, the Group’s corporate headquarters in Madrid, to unveil a commemorative plaque on the main building, La Vela.

22 Apr 2014