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Financial health

21 Feb 2024

10 Jan 2024

Garanti BBVA is streamlining the loan approval process for retail customers seeking vehicle finance. Utilizing the Instant Loan from Dealer (BAK) feature, customers can swiftly complete transactions with digital document approval through Garanti BBVA Mobile app, ensuring an efficient and seamless experience.

23 Mar 2023

More than 60 percent of digital customers who accessed BBVA's app in Spain in 2022 used the financial health tools to manage their finances. This means that six out of ten customers are already using these tools to manage their income and expenses, their budgets or set their savings goals. The total volume of interactions with the financial health via the app reached 18.5 million at the end of 2022, an increase of 35.9 percent compared to the same period of the previous year.

06 Mar 2023

13 Feb 2023

BBVA has built a new experience into the Spanish app that provides customers with key insights on how to start investing. Through the 'Aprende a invertir' ('learn to invest') tool, the bank provides users with educational guidance so that they can learn about investment funds and the world of money management. This key training module will help them to start investing their savings and improve their financial health. The BBVA app displays an explanation and estimate of how inflation may affect account balances; tips on how to start investing; and a simulator so that customers can see how their investment may perform. This tool also eases access to BBVA Invest’s investment fund advisory service.

24 Mar 2022


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The bank has created a new section on its corporate website (, which includes over 100 pieces of content with information and tips to manage personal and household finances better. Keeping track of everyday expenses and income, managing debt and strategies to save better or plan for the future are some of the issues covered in this informative project on financial health. It is complemented with a podcast that is available on the main platforms.

14 Mar 2022

BBVA has set a huge digital challenge for itself: to go one step further in the banking services it provides and offer personalized suggestions that improve its customers’  financial health. To do so, it uses data science to identify the characteristics that define them (always with their prior consent) and therefore offer suggestions on how to manage their everyday finances, lower their debt, save or plan for the future.

05 Jan 2022

09 Dec 2021

BBVA continues to emphasize its digital transformation as an essential factor in achieving its ambitious goals, presented at Investor Day. In this interview, Global Head of Client Solutions David Puente highlights how being a pioneer in digitization gives BBVA an advantage to continue growing in areas such as payments and insurance, create alliances through ‘open banking’ and, in particular, to take a new strategic leap: evolve from providing services to proactive recommendations to help customers improve their financial health and transition to a decarbonized economy.

02 Dec 2021

11 Oct 2021

20 Sep 2021

03 Sep 2021

31 Aug 2021

Valora Coches, the BBVA Group tool for customers and non-customers that helps you decide whether to change your vehicle or not, continues to grow. From its late February 2020 launch in Spain until July 2021 it registered almost two million hits and more than 900,000 vehicle searches. In March 2021, the tool reached its highest figures with 100,000 hits and 50,000 car searches.

06 Jul 2021

The BBVA CEO underscored banks' advisory work as an essential element in their new customer value proposition, during his participation in the sixteenth edition of the IESE Banking Meeting, held today under the motto “Helping to boost the economy.” Onur Genç also stressed that this advice is based on the trust and knowledge of an expert, and that through the use of technology and data, banks can improve the value they deliver to clients. In addition, he dubbed climate change one of the biggest disruptions in the history of mankind and also a huge opportunity.

01 Jun 2021

27 May 2021

“Financial health impacts more than just our wallets, it is also related to our physical health and social well-being.” This was one of the key takeaways that emerged during the closing day of the EduFin Summit 2021. In this last session, representatives of the financial industry acknowledged that it is necessary to “understand and address customers’ needs, and to even go beyond” and that, for this purpose, “digitization is a lever that will help people strengthen their finances.”

13 Jul 2020

02 Jul 2020

02 Apr 2020

The coronavirus crisis has lead to a situation of instability and uncertainty in the markets. For investors, it’s time to keep a cool head and consult reliable, updated sources of information. On the other hand, people who would like to learn to invest while at home these days, have many different kinds of quality educational resources just a click away.

18 Feb 2020

BBVA’s Group Executive Chairman participated this Monday in the presentation of 'Superpowers of Artificial Intelligence', the latest book by Kai-Fu Lee, one of the world’s most authoritative voices in the field of Artificial Intelligence. Both were invited to feature as speakers in a discussion panel and share their insights into the technological revolution and how it is reshaping society. “Through data and artificial intelligence we can improve our customers’ financial health,” said Carlos Torres Vila.

14 Feb 2020

03 Feb 2020

Carlos Torres Vila presented BBVA’s 2019 results today, “a year with record-high income” for the bank. BBVA’s Group executive chairman went over the bank’s biggest accomplishments since the presentation of the strategy in 2015 and also announced new strategic priorities. Of these, he emphasized two. On the one hand, “we want BBVA to be a trusted partner to improve our customers financial health”. And on the other, “we want to help them in the transition to a sustainable future.”

15 Nov 2019

It is common to think that saving is synonymous with not spending. But nothing could be further from the truth. Saving means spending better to make the most out of your money and, in addition, putting an amount aside to meet financial goals. The first step to achieve this is to draw up a family budget where all expenses are properly classified.

08 Oct 2019

18 Sep 2019

Good financial health is a growing and serious concern. Individuals who exhibit financial vulnerability may spread negative effects to their households, compromising their well-being. It is therefore critical to understand financial health and the extent to which it can contribute to improved financial resilience. According to a recent report by BBVA Research, digitalization and financial education are key elements to be included in any public or private measures intended to help improve individual financial resilience.

20 Aug 2019

For years the increase in non-performing loans (NPLs) resulting from the financial crisis represented one of the major risk factors for the banking industry in the eurozone. This increase was relatively heterogeneous, with a greater impact on the peripheral countries in Southern Europe.

08 Aug 2019

19 Jul 2019

Schedule your account’ is the new digital service BBVA is offering its customers on the app (Android e iPhone). With this tool, customers can activate, and customize, six settings to automatically perform certain tasks to manage their personal finances. They simply have to choose the most convenient way to manage their account balance or save, include the parameters to take into account, and the operations take place automatically. Luz Martín Manjón, Head of Digital Products at BBVA Spain, explains how this new tool works.