16 Jan 2020
Garanti BBVA is the only private Turkish bank participating in Turkey’s blockchain network, the BiGA Digital Asset Transform Platform, developed by Istanbul Clearing, Settlement and Custody Bank (Takasbank). For the first time, Garanti BBVA carried out blockchain transfers in real time with other participating banks.
14 Jan 2020
For the third year in a row, Garanti BBVA won the awards for the “Best Mobile App” in Turkey and the “Best Consumer Digital Bank” in Turkey at the 2019 World Finance Digital Banking Awards. This recognition demonstrates once again that Garanti BBVA is a leader in the banking sector, with innovative digital banking products and services.
09 Jan 2020
08 Jan 2020
As part of Garanti BBVA’s goal to enhance customer experience on the go, the bank is now offering customer service on a corporate WhatsApp account. The new WhatsApp service allows customers to resolve their problems quickly and get detailed information on the bank’s products and services – all on a channel they already use on a daily basis.
07 Jan 2020
Garanti BBVA customers carry out more than 88 percent of their non-cash transactions without ever setting foot in a branch — using either the mobile banking app, the website, or ATMs.
In this installment on how BBVA USA’s Head of Retail Banking Murat Çağri Süzer helped BBVA USA achieve notable branch productivity over the course of two years, we take a look at the importance of digitizing products for increased convenience and efficiency for both customers and branch employees.
03 Jan 2020
Garanti BBVA Executive Vice President Didem Dinçer Başer joined the Women in Technology (Wtech) Association at their inaugural event, ‘Human Diversity in Technology.’ The Wtech Association aims to increase the number of women in technology by helping them fulfill their potential and advocating for equal opportunities. Didem Dinçer Başer participated in a panel entitled ‘Future with Technology’ where she discussed the future of digital banking and ever-changing customer expectations.
18 Dec 2019
Garanti BBVA continues to raise the bar by delivering state-of-the art functionality that helps big businesses and SMEs alike with their business needs.
17 Dec 2019
Forbes contributor Blake Morgan highlighted in a recent article that digital transformation and customer experience go hand in hand. She goes on to share 100 statistics that demonstrate the growth and importance of digital transformation and its impact on customer experience, as well as the digital challenges and opportunities that companies are likely to face in the future.
16 Dec 2019
The BBVA’s Turkish unit has a long history with digital transformation and continues to break new ground. The evolving role of bank branches plays a big part in this transformation – a topic that was discussed in depth at the RBR Bank Transformation Conference in London.
13 Dec 2019
The Garanti BBVA mobile application uses biometric authentication technology to provide customers a better user experience and increased security. The bank’s customers’ warm response — registering more than 800,000 activations using iris recognition per month— validates the bank’s investment in the technology.
12 Dec 2019
The British magazine Private Banker International of Verdict publishing group named BBVA’s Swiss unit as the winner in the ‘Outstanding Customer Relationship Service and Engagement 2019’ category. The honor recognized BBVA’s international private banking model, its global investment offering, and the personalization of its services, all founded on a holistic approach to wealth management.
04 Dec 2019
BBVA’s Turkish unit earned top honors in the Enterprise Transformation and Security & Fraud categories at the Finance Technology Awards hosted by IDC Turkey as part of the IDC Finance Summit 2019.
03 Dec 2019
BBVA has achieved a critical milestone in its drive towards digital banking after passing the 50 percent mobile banking tipping point for customers. The news means more than half of BBVA’s active customers worldwide now engage with the bank via mobile devices, and through mobile channels like its world-leading mobile banking app.
26 Nov 2019
Oscar Vélez de Mendizábal (Victoria, 1972), is the head of BBVA Spain’s business transformation factory. He’s previously held different positions in the business, institution and corporate areas of the Southern Territorial Division.
20 Nov 2019
Global Finance magazine has recognized BBVA as the Best Foreign Exchange (FX) Provider in Latin America for the third year in a row. The 2019 World’s Best Foreign Exchange Providers awards were presented on November 19 in London. The publication also presented BBVA awards for the best FX services in its franchises in Peru, Argentina and Spain.
What were the hottest digital transformation trends in banking in 2019? Which ones should we keep an eye on in 2020? The banking sector’s interest in the latest developments in cyber security, computing or gamification grows day by day. For disciplines such as ‘pentesting’, quantum computing or development with the Unity engine, the future looks bright.
18 Nov 2019
With the advent of big data, banks like BBVA are better able to harness the power of information to improve customer experience and provide advice, products and services – all personalized to your unique situation.
12 Nov 2019
Business Insider today named BBVA USA as a leader in its Business Insider Intelligence 2019 Mobile Banking Competitive Edge study, the third year the financial and business news company has conducted the proprietary research and the second year BBVA has been evaluated.
04 Nov 2019
24 Oct 2019
BBVA CEO Onur Genç cited the bank’s collaboration with startups as a contributing factor to the bank’s hitting its growth and efficiency targets. He made his comments at Open Summit, where he presented the grand prize for this year’s international Open Talent competition to the winning startup, Cobee. The BBVA CEO also referred to the Group’s challenges, saying, “Our goal is to monetize the technological advances we’ve made from our investment in digital transformation.”
BBVA’s Turkish bank recently participated in the Mobile Market Association’s Impact Istanbul event. Executive Vice President Didem Dinçer Başer represented the bank at the conference, where she discussed the transformational role of mobile technology and mobile marketing in the finance sector.
21 Oct 2019
17 Oct 2019
BBVA has again been named as one of the world’s leading financial institutions when it comes to open banking. The accolade comes as part of the Open Banking Report 2019, published by online banking experts The Paypers and Innopay. The authors of the report also interviewed BBVA’s Global Head of Open Banking, Carlos López Moctezuma, drawing on his insights to explain best practice in the sector around the core themes.
15 Oct 2019
14 Oct 2019
BBVA CEO Onur Genç said on Monday that the bank is focused on organic growth, efficiency and transactionality, all leveraged by digitization. “We are focused on these three levers to ensure we provide the best value,” he said at the 10th Expansión-KPMG Financial Meeting in Madrid. He also recalled that “we have been pioneering the digital transformation.”
11 Oct 2019
10 Oct 2019
With technology and digitization increasingly powering the global economy, the emergence of quantum computing could prove to be a significant catalyst for innovation and growth.
04 Oct 2019
BBVA, in partnership with South Summit, has launched a request for proposals to solve two major challenges of the financial sector: improving digital onboarding processes and digital banking services for SMEs.
03 Oct 2019
In February 2019, BBVA USA’s parent company disclosed in its earnings presentation that BBVA USA’s branch productivity increased by 40 percent over two years, making the regional bank one of the fastest growing in its segment.
02 Oct 2019
Since SWIFT gpi was launched in 2017, BBVA has managed three million transactions – equivalent to €2 trillion – using this international payment standard. BBVA staunchly supports this global payment mechanism, which delivers speed and transparency to cross-border payments. Now SWIFT gpi aims to offer instant payments.
25 Sep 2019
BBVA Net Cash USA Mobile was named a winner in the 2019 Bank Customer Experience (BCX) Awards, taking first place in the Best Mobile/Online Experience (financial institutions) category. BBVA USA was recognized for the award at the Bank Customer Experience Summit in Chicago in September, along with honorees who received awards in three other categories.
17 Sep 2019
We interview Michael Hucul,
13 Sep 2019
Large technology companies, or bigtech, have a large customer base, access to a massive volume of data and financial strength. While banks also have some of these attributes, it is the network effect technologies that companies benefit from that could ultimately undermine data-fueled innovation that is causing regulators and businesses alike concern. According to Santiago Fernández de Lis, the Head of Regulation at BBVA, if we want to ensure the continued growth, innovation and sustainability of the digital economy, we need to shift our approach to regulation from a national, sectoral approach to a truly cross-border and intersectoral approach.
10 Sep 2019
We recently caught up with Open Platform’s CEO, Abhishek Gupta, to discuss the benefits of open banking, Banking-as-a-Service, and why they have the power to transform the delivery of services across a wide range of industries in the US. Following are the highlights from our conversation with him.
02 Sep 2019
BBVA has a global program designed to create personalized, data-driven experiences to cater for the individual saving needs of its customers, either through recommendations, advice or proactive steps. After launching this kind of solution in Spain and Mexico, BBVA is now working to bring this program to the other countries in which it operates.
23 Aug 2019
When it comes to 21st century banking, there is no shortage of terms bandied about that those in the industry are expected to know. Among the more obtuse are those related to banking’s next frontier, open banking.
20 Aug 2019
The digital onboarding process based on biometric identification technologies, which is already available in Spain, will now reach other countries thanks to the reuse of globally designed components.
19 Aug 2019
Gonzalo Rodriguez Rodriguez is the global head of Customer Solutions at BBVA – the business unit charged with building the future of consumer financial services for the bank. In this interview, Gonzalo outlines where he sees the future of banking heading, and how far along that path BBVA currently is.
15 Aug 2019
We interview Çağrı Süzer, BBVA USA Head of Retail Banking
14 Aug 2019
Atom bank, the U.K.’s first bank built exclusively for mobile, has today been awarded a £10 million grant to boost genuine competition in lending to SMEs. Atom will use the grant to help transform banking for small businesses and deliver an additional £3 billion of business financing by March 2024. Atom will also create 70 jobs in the North East of England.
12 Aug 2019
Digital transformation in the banking industry cannot be overstated. From mobile capabilities to digital check deposits to P2P platforms such as Venmo and PayPal, the wave of digital is washing ashore on every financial institution’s line-of-business. This constant shift can provide customers numerous options when managing their finances.
06 Aug 2019
22 Jul 2019
Atom bank, the UK’s first bank built exclusively for mobile and the UK’s most trusted bank on Trustpilot, has raised £50m in a fundraising round with participation from BBVA, Toscafund, Woodford Patient Capital Trust and funds advised by Perscitus LLP.
19 Jul 2019
‘Schedule your account’ is the new digital service BBVA is offering its customers on the app (Android e iPhone). With this tool, customers can activate, and customize, six settings to automatically perform certain tasks to manage their personal finances. They simply have to choose the most convenient way to manage their account balance or save, include the parameters to take into account, and the operations take place automatically. Luz Martín Manjón, Head of Digital Products at BBVA Spain, explains how this new tool works.
17 Jul 2019
If sending money is akin to a display of affection, people were showing their moms love in a big way on Mother’s Day, according to recently released results from international transfer services processor BBVA Transfer Services, or BTS.
15 Jul 2019
For more than 20 years Garanti BBVA has been investing in technology in order to ensure a personalized and simplified digital experience in every new product or service it offers its customers and clients. In collaboration with Google, the bank recently launched a ‘Universal App Campaign,’ aiming to increase the number of interactions in the Garanti BBVA Mobile app and to encourage customers to use the bank’s digital channels for their banking transactions.
11 Jul 2019
Consumers’ sensitive data is increasingly at risk as more businesses ask for personal information as a way to verify digital identity online. But what if there were a way to do that without the risk of compromising that information? Covault is leading a revolution to do just that.