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Digital banking

22 Feb 2021

08 Jan 2021

07 Jan 2021

14 Dec 2020

10 Dec 2020

04 Dec 2020

02 Dec 2020

El Corte Inglés and BBVA have signed an agreement to include Bizum as a payment method for the online purchases customers make on both El Corte Inglés’ website and app. The bank collaborated with the distribution group by providing the contractual and technological framework to allow the company to add this new PSD2 adapted payment system, reducing the average time to make a purchase compared to card payments.

25 Nov 2020

BBVA has launched a service in Spain that allows customers to instantaneously and securely pay for lottery tickets and bets and collect winnings using their mobile phone. By going to the bank’s app, customers can use Bizum to generate a QR code that allows them to pay or collect money at 11,000 Loterías y Apuestas del Estado retailers. This is the first time that people have been able to pay in physical stores using Bizum and a QR code.

23 Nov 2020

17 Nov 2020

According to a report by Smartme Analytics, BBVA’s app has the largest share of users at 22.6%. BBVA’s country manager for Spain, Peio Belausteguigoitia, stressed that “investment in technology in recent years enabled a rapid reaction to the crisis.” Peio made these comments at the 27th Meeting of the Financial Sector, with the theme ‘Building the Future’, hosted by Deloitte and ABC (a leading Spanish newspaper), while speaking about the role of the financial sector in the crisis and its future challenges.

10 Nov 2020

Out of all of BBVA’s customers in Spain, 67% are digital and 61% use their cell phones to engage with the bank. This means that the vast majority of BBVA customers in the country opt for the website or the app to connect with the entity. The pandemic has driven the digitization of customers who, until now, were not familiar with the use of these channels. All this, together with the fact that BBVA’s app is the most used in Spain among all banking applications according to a report by Smartme Analytics, places BBVA as a leader in digital banking in Spain, with a market share of 22.2%.

06 Nov 2020

30 Oct 2020

29 Oct 2020

27 Oct 2020

14 Oct 2020

BBVA has launched Aqua, a new line of pioneering credit cards in Spain which feature a dynamic CVV code and do not contain card numbers (PAN) or expiration dates printed on them. This reinforces security both for its digital and physical versions since not having this data prevents possible fraudulent use of them. In addition, BBVA´s app has renewed the entire payment experience to make it easier for the customer to manage their expenses and order the services it offers based on their use. The bank is already working to launch this mobile experience in other countries.

08 Oct 2020

30 Sep 2020

29 Sep 2020

Azlo, a provider of digital banking and business services for small businesses, is seeing a surge in new account openings in 2020 in the midst of the “Covid Economy” that is spurring new entrepreneurs into action. The digital business banking service—built from day one to serve the needs of small business owners—today announced it has doubled its customer count, year-to-date, and is launching a new subscription service, Azlo Pro, designed to further meet the needs of entrepreneurs around the U.S. by saving them time and money.

18 Sep 2020

On May 25, 2020, the General Data Protection Regulation celebrated its second year of entry into application. As envisaged in the standard itself, the European Commission performed an assessment on its application and functioning over this period of time, taking into account the feedback provided by associations, companies, consumers and EU institutions. The commission has finally released the corresponding findings, which concludes that, on top of having a very positive impact, the COVID-19 crisis has demonstrated that the Regulation is prepared for the new digital age

14 Sep 2020

Speaking at IIF Digital Interchange meeting, BBVA Group Executive Chairman Carlos Torres Vila said that the lockdown as a result of the pandemic boosted pre-existing trends toward the adoption of new technologies, towards digital. In his opinion, digital inclusion suppports all types of inclusion: educational, social and economic. That is why society needs to make an effort to ensure that no one’s left behind. “I think what stands out is the need for a more sustainable and a more inclusive economy. For this, we need a policy and regulatory environment that fosters innovation,” he noted.

11 Sep 2020

02 Sep 2020

Blue is pleasant, patient, and able to put itself in the shoes of others. It loves talking to humans and is always willing and ready to help customers. And it wants to learn lots of things in order to become even more insightful. These are just some of the personality traits that characterize BBVA’s new voice assistant, which came to life out of a complex process that factored even the most minor details.

28 Aug 2020

In 2016, U.S. consulting firm Gartner predicted that by 2020 the average citizen would have more conversations with bots than with his or her spouse or partner. They were not far off. Virtual assistants are increasingly present and integrated in our daily lives. If a few years ago it was strange for us to talk to robots, it is now commonplace to ask Siri what the most popular pop song is, to get help from Alexa on making a cheesecake, or asking Cortana the fastest way to get from point A to point B. Virtual voice assistants are increasingly more human, but with something in common: their sex.

24 Aug 2020

19 Aug 2020

03 Aug 2020

28 Jul 2020