29 Mar 2019
Garanti continues to bring innovative solutions to the Turkish banking sector with SWIFT GPI, a new standard that provides significant improvements to the handling of international payments. Foreign currency transactions made to both domestic and foreign banks via Garanti Bank can now be easily tracked with SWIFT’s ‘Tracking Report’ feature, which has been integrated into Garanti Online Banking.
27 Mar 2019
BBVA and Telefónica have signed a strategic agreement that designates the operator as the single telecommunications service provider for the bank and its employees in Spain. The alliance will allow BBVA to optimize its communications systems, increase the capacity of its technology network, and extend its adoption of cloud computing, providing a distinctive advantage to the business’ needs.
26 Mar 2019
Designers around the world working for the BBVA Group now have a pioneering new tool at their disposal. The platform allows designers to reuse parts in order to create homogenous digital banking experiences across all of the countries where the bank has a presence. BBVA, with presence in 30 countries, is the first bank to launch a platform like this on such an international scale and in multiple continents.
21 Mar 2019
BBVA Global Head of Client Solutions
14 Mar 2019
11 Mar 2019
Money is often cited as being one of the biggest causes of stress in people’s lives. So imagine a ‘Self-driving’ bank account that took away some of that stress by watching your finances 24/7 and acting on your behalf to make your money work harder for you. Well it’s a future that’s very close to becoming a reality with latest advances in Artificial Intelligence now able to do more for you than ever before.
08 Mar 2019
Global consultancy Deloitte recently released a series of articles from their global digital banking consumer survey. In their third article, Recognizing the value of bank branches in a digital world, they found that bank branches continue to have value, even as digital becomes increasingly prevalent in all our day-to-day interactions.
06 Mar 2019
Houston Dynamo season is officially here for soccer (Sorry – football) aficionados, and with it comes updates to one of the city’s East End neighborhood staples: BBVA Compass Stadium. Fans clad in their orange and white will have plenty of chances to check out the new facilities, and those with BBVA Compass blue in their pocket will have some updated perks.
05 Mar 2019
BBVA Compass has been recognized on Forbes’ inaugural World’s Best Banks list, earning a place among 60 ranked U.S. banks out of approximately 6,000 competitors across the country.
04 Mar 2019
In its most recent issue, The Fintech Magazine examines some of BBVA’s most recent technology advances, such as payments powered by facial recognition and the use of artificial intelligence in its mobile banking application. The magazine also outlines the core of the bank’s digital strategy and describes how BBVA is taking steps to fulfill its vision of automated banking in the future.
01 Mar 2019
The European Banking Authority (EBA) has published its most recent Consumer Trends Report. Prominent among the conclusions of the report is the fact that mortgages are the retail product that most impact consumers’ finances, whereas more than half of the European population already uses online banking.
27 Feb 2019
BBVA in Switzerland has taken another step forward in the digital transformation of private banking with the launch of its new website. The new site, www.bbva.ch, offers customers an innovative navigation experience and adapts to the bank’s evolving activity in the Swiss country.
21 Feb 2019
Susana Valencia led the charge long before she earned the position of head banker in BBVA Compass’ Laredo market.
19 Feb 2019
The digital transformation of the world’s banking industry is a critical evolution that’s needed to ensure the sector stays relevant to its customers and clients.
18 Feb 2019
The relationship, amusingly portrayed as a love-in between big banks like BBVA and fintech start-ups, was the subject of special Valentines Day show in London last week.
15 Feb 2019
Euromoney recognized Garanti for its groundbreaking personal banking products and services, selecting the bank for its ‘Best Private Banking’ award. The leading financial magazine plans to present the award next week in London.
14 Feb 2019
We interview James Short , BBVA Compass Director of Food Franchise Financing
For the third consecutive year, the Houston Rockets and BBVA Compass will be rolling out their annual small business contest on February 19, beginning a new chapter in their focus to foster entrepreneurship.
Last year was a big year – the best year, in fact – for BBVA Compass Retail Banking.
The retail bank unit, with a 644-branch network, not only realized its best year ever in customer growth, nearly doubling growth from the prior year, it also ramped up productivity and achieved record profits. And if that weren’t enough, the team tripled its in-branch mobile demos, reached the top level of retail network and mortgage origination Net Promoter Score (NPS) and improved workflow both inside and outside the branch.
11 Feb 2019
06 Feb 2019
BBVA’s commitment to technology has translated into an increase in the number of digital customers, which now represent more than 50% of the bank’s total customers, as well as climbing digital sales, now comprising 41% of all sales. But this digital journey means much more. Digitization has also contributed to greater customer satisfaction and a diminishing drop-out rate – 47% lower among digital customers.
05 Feb 2019
04 Feb 2019
Garanti blazes a trail in the Turkish credit card market with the launch of Shop&Fly, a new product in the bank’s portfolio that makes life easier for its customers.
28 Jan 2019
Global Finance selected Garanti Bank as the Best Trade Finance Bank in Turkey for the 9th year in a row. The magazine – one of the world’s leading financial publications – recognized the bank’s experience and leadership in foreign trade financing.
24 Jan 2019
22 Jan 2019
A digital banking pioneer in Turkey, Garanti was once again chosen as Turkey’s best for digital banking services, according to World Finance magazine.
09 Jan 2019
World Finance magazine has named BBVA as Spain’s best digital bank and the bank with the best app in its ‘World Finance Digital Banking Awards 2018.’ The awards single out those companies that are successfully tackling industry challenges and “driving the digital revolution with dynamic business strategies and groundbreaking technologies.”
08 Jan 2019
Garanti Bank is expanding its unique range of innovative products and services with the rollout of Garanti Stories, a new feature embedded in the Garanti Cep app. Garanti Stories offers services that go beyond traditional banking while fulfilling customers’ basic needs and expectations, delivering an experience similar to the stories on popular social media platforms such as Snapchat and Instagram.
03 Jan 2019
02 Jan 2019
27 Dec 2018
“Knowing how to give customers advice, to provide them the services they want, anytime and wherever they are: this is the key to differentiation.”
Francisco González, 1999
18 Dec 2018
BBVA is developing an open innovation program in the region, known as fast track, which makes it possible to streamline and make more efficient the processes that the Group develops together with startups to implement new digital products and services for the benefit of customers.
14 Dec 2018
Usually when BBVA Compass posts Fintech Friday, there’s a theme or a trend that the news cycle follows.
10 Dec 2018
The global products and services BBVA is now delivering across its countries, driven by the adoption of re-useable code and technology, are offering a unique and personal experience to customers around the world.
08 Dec 2018
Biometrics, artificial intelligence, blockchain. These are just some of the technologies the bank is using to change the way it engages with its customers and clients, offering new experiences and streamlining processes. Technology adoption and collaboration with the fintech ecosystem is putting BBVA at the forefront of the financial sector’s digital transformation. This is no longer a vision of the future, rather the execution of projects with tangible results. Here are some of BBVA’s most notable achievements in 2018.
07 Dec 2018
No one can predict the future. But calculated forecasts can be made based off of robust information.
05 Dec 2018
BBVA only Spanish bank amongst 15 global finance leaders to join pre-validation pilot focused on error detection in gpi payments.
03 Dec 2018
Peio Belausteguigoitia (Bilbao, 1973) is BBVA Spain’s Head of Business Development. He was previously responsible for Spain’s northern territory, and prior to that ran the eastern territory and was regional director for the northeast.
The unit that he runs is key to the bank’s transformation in Spain. In the year and a half that he has held this position, BBVA has ramped up the number of digital deliveries for private customers – providing them tools to help make better financial decisions – and boosted sales and the number of online customers.
And now, BBVA has created the digital transformation factory for businesses. With a multidisciplinary team of 250 professionals, it facilitates the delivery of digital solutions to customers in more flexible timeframes. The bank recently launched Avalbox, which radically digitizes the guarantor request process; and One View, which helps businesses make more efficient decisions and optimize their cashflow.
30 Nov 2018
27 Nov 2018
BBVA’s online digital acquisition for corporate customers is not only simple and convenient, but also presents an attractive design. This service was recognized at the 2018 Ibero-American Design Biennial with an award in the ‘Service Design’; category. The design team set out to emulate a real-life exchange with the customer through a digital interface, mimicking the tone and approach that an agent would typically use when tending to a potential customer.
23 Nov 2018
This Fintech Friday has a local spin to it, with a columnist out in the desert making a case for Arizona’s financial technology sector.
19 Nov 2018
16 Nov 2018
Mortgages and real estate were at the forefront of the fintech news headlines this week in the U.S.
14 Nov 2018
Chief Executive Officer
International publication Global Finance selected Garanti Bank as the ‘Best in Mobile Banking’ in the Western Europe category and the ‘Best Digital Bank in Turkey’, establishing the bank’s position as one of the world’s leading financial organizations this year.
The mobile banking app is the fastest-growing communication channel between banks and their customers today. For customers who use their banking app, it has become their preferred and most frequent channel of engagement. Still, most of the functionalities for banking apps are targeted towards servicing with limited new product sales capabilities. So, why don’t banks unleash the full potential of that digital channel?
13 Nov 2018
The BBVA Compass Mobile Banking App is stacked with features and functionalities to make using the bank in your pocket easier, safer and more convenient than ever. But, using the app can be easier when paired with the language in which you’re most comfortable.
The digital transformation is altering the Spanish economy as demonstrated by varying levels of ‘routinization’ in numerous fields and the growing relationship between average salaries and hardware and software use in different occupations. These are some of the conclusions detailed in a report prepared by BBVA Research, which analyzes the impact of the routinization and computerization of different manufacturing sectors, occupations, and employment profiles on the Spanish economy.
12 Nov 2018
U.S. digital bank Simple, which is owned by BBVA, has announced the appointment of David Hijirida as the company’s next Chief Executive Officer. Hijirida, who joins from Amazon, takes over from Dickson Chu who was working as the interim CEO of the bank, and who will remain as the Executive Chairman of Simple’s Board of Directors.
Who will win the battle between fintech and banks in an age where geographic borders matter less and data is a critical factor in business growth? Actually for BBVA Chief Executive Officer Carlos Torres Vila the answer is simple – it will be the customer. This was one of the key messages he delivered in front of several thousand people at the world’s biggest fintech conference in Singapore, earlier today.
09 Nov 2018
News headlines were heavy-hitting this week in the world of U.S. fintechs. The same outlet published two articles this week, one about possible challenges, and one about an ongoing alliance.
07 Nov 2018
BBVA Compass Chief Risk Officer Javier Hernández has a long history with BBVA, the parent of BBVA Compass, having joined the bank in 1998. Since that time, he’s been through financial up and down swings, as well as watched the dawn of the tech revolution in finance – all of which has given him an unbeatable perspective on the function of risk in such times. He sat down with External Communications to tell us more about his role, the evolution of Risk Management and the impact of digital.
06 Nov 2018
To make customers’ lives easier through innovative products and services, Garanti Bankası has revamped its mobile app (Garanti Cep) and website for SMBs. They now provide a completely new user experience tailored to the financial status and needs of each SMB user.
05 Nov 2018
BBVA’s CEO recently spoke at the DeustoForum in Bilbao. Carlos Torres Vila discussed BBVA’s transformation strategy in front of an audience of the Basque business community and current Deusto University students and alumni. “In today’s world opportunities are digital. That’s why we focus on the digitization of our customers, providing channels that are always available and a simple, agile experience,” he maintained.
02 Nov 2018
31 Oct 2018
Head of Customer Solutions Analytics & Open Innovation
29 Oct 2018
26 Oct 2018
Money20/20 USA, the world’s largest fintech and payments event, took place earlier this week in Las Vegas. The annual event, now in its sixth year, touts itself as the place where the payments, fintech and financial services create and explore the ways consumers and businesses manage, spend and borrow money.
25 Oct 2018
Türkiye Garanti Bankası A.Ş., released its earnings report dated September 30, 2018. Based on the consolidated financials, Garanti’s asset size reached TL 456.33 billion, while its contribution to the economy through cash and non-cash loans increased to TL 354.75 billion. The Bank’s ROAE (Return on Average Equity) stood at 17.5% and ROAA (Return on Average Assets) reached 2.0%.
The bank brings digital transformation to its business customers with a financial aggregation service. BBVA One View is a real-time platform-agnostic service that allows businesses to control all their domestic accounts, credit accounts and cards from a single dashboard. This service, the first of its class in Spain, goes beyond financial aggregation. Leveraging Big Data technologies, it gathers and organizes information on bank accounts and other financial products, allowing companies to optimize their treasury activity and make decisions more efficiently.
24 Oct 2018
It might seem like a strange question to be asking, but given the multiple elements that drive the success of a bank, and given also that increasingly location is a key determining factor in how you deliver great customer experience, its an important topic.
23 Oct 2018
BBVA Wealth Solutions, Inc. (BWS) today announced the launch of its newest digital investment services product, SmartPath Digital Portfolios, a new digital advice solution designed to help investors achieve their financial goals. SmartPath Digital Portfolios—powered by BNY Mellon’s Pershing—delivers an engaging user interface, along with a selection of managed account options, to provide an optimal advisory investment experience and help investment advisors achieve increased efficiencies and scale.
22 Oct 2018
BBVA and Das-Nano demonstrate the potential that can come out of alliances between small and big business. Veridas represents a milestone in the development and launch of innovative payment solutions and user identification at BBVA Group. “Our technological developments are on par with the best in the world,” says Eduardo Azanza, CEO of Veridas.
19 Oct 2018
This week, a quick wrap-up of the top fintech stories:
16 Oct 2018
15 Oct 2018
Technology is now disrupting every sector from retail to recruitment, and financial services are no different. What is different is how the incumbent players in the sector choose to respond. Do they collaborate, challenge, or do nothing?
12 Oct 2018
The International Monetary Fund and the World Bank Group this week launched the Bali Fintech Agenda, a set of 12 policy elements aimed at helping member countries harness the benefits and opportunities of rapid advances in financial technology.
10 Oct 2018
The BBVA Compass Mobile Banking App was named a leader in both the ease of use and the customer service categories in Javelin Strategy & Research’s 2018 Mobile Banking Scorecard, marking the fifth consecutive year the app has been recognized as a leader in mobile banking by the independent research firm.
08 Oct 2018
Cash or card? The numbers opting for the latter continue to grow, especially among young people – the millennial generation – and in large cities like Madrid and Barcelona. Additionally, with ever-present POS’s and more and more retailers who accept them, card payments are increasingly frequent, even for low value transactions. These are some of the conclusions reached by BBVA Data & Analytics and reported by BBVA Research in a study about spending habits in Spain: The use of cash is on the decline and digital payments are increasingly popular.